ADMINISTRATION / SALES / CUSTOMER SERVICE
Our client located on the Mornington Peninsula is seeking an experienced Full Time Office Administration /Sales / Customer Service person for their growing business. This is a ‘hands on’ environment that requires a dedicated person who has a ‘can do’ flexible attitude, a strong customer service focus, willing to pick orders, despatching items to customers and general Administration tasks.
Duties include:
- Customer Service over the phone and via email
- Data entry of orders
- Generating picking slips
- Processing invoices, credits, samples, rebates and commission claims
- Daily sales reports
- Reconciliations of rebates and claims
- Pallet bookings
- Tracking lost customer shipments
- Uploading sales Invoices into customer database
- Website maintenance – updating customer details
- Accounts Receivable duties – statements, debt collection by telephone and email, allocate customer receipts – eft/cheques to appropriate accounts and reconcile accounts
- Assisting in the Warehouse with pick packing/despatch of customer orders daily
Experience/Skills required:
- Solid Administration/Sales /Customer Service experience
- Extensive knowledge of Sales
- Confident in dealing with customers
- Excellent data entry skills (preferably SAGE)
- Highly organised and excellent time management skills
- Ability to multi task and co-ordinate workloads
- Systems orientated
- Advanced communication skills both written and verbal
- Professional phone manner
- Able to work in a small team and independently
- Computer literate in Microsoft Office software i.e. Excel/Word
- High level attention to detail and accuracy
- Able to problem solve and think outside the square
- Well presented
- Punctual and reliable
Hours: 9am – 5pm
Days: Monday to Friday
Start Date: 11th January 2021
Salary: $56K – $58K (depending on experience)
To apply please email your CV.